Refund & Return Policy

Many Adprint products are produced to a customer-approved specification and are not suitable for return simply because requirements have changed after approval.

If an order arrives damaged, incomplete, or materially different from the approved specification, contact sales@adprint.ae promptly with the order details and clear photographs.

We review the reported issue against the approved artwork, quotation, production details, and delivery condition. Where appropriate, we may offer correction, replacement, credit, or another agreed resolution.

Issues caused by incorrect customer-supplied information, unapproved artwork, normal material variation, improper handling, or changes requested after approval may not qualify for a refund or return.